POLICY · CERTIFICATIONS

Certifications

Certification and compliance transparency for model-specific FancyMay documentation.

CERTIFICATION STATUS

Certification status

A document category must not be displayed as available unless FancyMay has the corresponding document for the exact product model, version, batch, component, or scope being sold. To request documentation for your specific model, contact support@thefancymay.com. We aim to reply within 24 hours, 7 days a week.

MODEL-SPECIFIC SCOPE

Model-specific documentation only

Documentation for one FancyMay product does not mean that all FancyMay products carry the same certification, test report, declaration, registration, listing, or compliance documentation. FancyMay does not claim that every product is UL Listed, ETL Listed, FCC compliant, CE marked, RoHS compliant, energy certified, or otherwise approved unless the corresponding listing, certificate, test report, declaration, registration, or supporting documentation is available and matches the product being sold.

SEE QUALITY & COMPLIANCE

See Quality & Compliance

For manufacturing, documentation, and electrical safety transparency, see Quality & Compliance.

CONTACT

Contact

Contact Us If you have questions about product documentation or need support, please reach out to us:

  • Customer-support email: support@thefancymay.com (We aim to reply within 24 hours, 7 days a week)
  • Customer-support phone: +86 15657305198
  • Support Hours: Monday-Friday, 9:00 AM-6:00 PM (UTC+8). For the fastest resolution outside phone service hours, please reach out via email.
  • Registered business entity: Quanzhou Huian Qianya Trading Co., Ltd.
  • Registered Business Address: Room 801, Unit 1, Building 2, Juxing International City, No. 201 Huiquan South Road, Luocheng Town, Hui'an County, Fujian Province, China.
  • Return Address: Please contact support@thefancymay.com before returning any product. The applicable authorized return address will be provided after your return request is approved. Do not send products directly to any third-party fulfillment provider, fulfillment center, return-processing location, or our registered business address without prior authorization.