POLICY · SHIPPING

Shipping Policy

Free Standard Shipping in the 48 contiguous U.S., Express Shipping options, processing times, transit estimates, and delivery support.

SHIPPING PROMISE

FancyMay shipping promise

  • Last updated: September 24, 2026
  • FancyMay currently ships only to physical residential or commercial street addresses in the 48 contiguous United States.
  • Free Standard Shipping is available for eligible street addresses in the 48 contiguous United States.
  • Order cut-off time is 5:00 PM Eastern Time (ET), Monday-Friday.
  • Order processing normally takes 1-2 business days, Monday-Friday, excluding weekends and public holidays. Processing time is separate from carrier transit time.
  • After dispatch, estimated carrier transit time is 3-5 business days for Free Standard Shipping and 1-2 business days for Express Shipping ($12.99).
  • Estimated total order-to-delivery time is approximately 4-7 business days for Standard Shipping and 2-4 business days for Express Shipping. These are estimates, not guaranteed delivery dates.
  • Tracking is provided after dispatch when available from the carrier.

SERVICE AREA

Service area and excluded destinations

FancyMay currently ships only to physical residential or commercial street addresses in the 48 contiguous United States. We do not currently ship to Alaska, Hawaii, Puerto Rico, Guam, U.S. Virgin Islands, Northern Mariana Islands, American Samoa, PO Boxes, APO/FPO/DPO addresses, or other unsupported destinations. Orders to excluded or unsupported destinations are not eligible for fulfillment and may be blocked, canceled, and refunded.

PROCESSING

Order cut-off time and processing

Order cut-off time is 5:00 PM Eastern Time (ET), Monday-Friday. Orders are generally processed and prepared for shipment within 1 to 2 business days after payment authorization is completed, excluding weekends and public holidays. Orders placed after the cut-off time or on weekends or public holidays will begin processing on the next business day. Processing time is separate from and does not count as carrier transit time.

If FancyMay cannot dispatch an order within the stated processing period, we will contact the customer using the order contact information, provide a revised shipping estimate, and, where applicable, offer the option to continue waiting or cancel the unshipped order for a full refund.

SHIPPING OPTIONS

Shipping options, transit estimates, total estimates, and fees

  • Free Standard Shipping: 1-2 business days processing, 3-5 business days transit after dispatch, approximately 4-7 business days total, Free.
  • Express Shipping: 1-2 business days processing, 1-2 business days transit after dispatch, approximately 2-4 business days total, $12.99.

Business-day estimates exclude weekends and public holidays. Delivery times may be affected by carrier disruptions, severe weather, peak seasons, inventory verification, address problems, security review, or other circumstances outside FancyMay's reasonable control. The above options are the only published shipping options. FancyMay does not use separate destination-based shipping tiers or hidden shipping surcharges under this policy.

COUNTRY OF ORIGIN

Country of Origin and Fulfillment

All FancyMay products are manufactured in China.

For customers in the 48 contiguous United States, order fulfillment may be handled through authorized U.S. or overseas fulfillment locations, including Amazon FBA and other authorized third-party fulfillment or warehouse resources, where available.

Product country of manufacture and order fulfillment location are separate concepts. A product manufactured in China may be fulfilled from an authorized location closer to the customer when inventory and operational arrangements allow.

The published shipping fees, processing times, and delivery estimates on this page apply to eligible U.S. orders regardless of the product's country of manufacture, unless otherwise stated at checkout.

DELIVERY DELAYS

Delivery delays and customer options

If a shipment is delayed after dispatch, FancyMay will assist the customer with tracking and carrier investigation. If FancyMay learns before dispatch that an order cannot be shipped within the stated or otherwise agreed timeframe, FancyMay will provide a revised estimate and an opportunity to cancel the affected unshipped order for a full refund where required or appropriate.

TAXES AND FEES

Taxes, duties, and additional fees

Applicable taxes and shipping charges, if any, are displayed before payment is completed. Prices are listed in USD. FancyMay will not request any additional shipping fee after payment is completed.

FULFILLMENT

Fulfillment and warehouse routing

FancyMay uses approved fulfillment locations and carrier services to process orders. Orders may be handled through authorized U.S. or overseas fulfillment locations, including Amazon FBA and other authorized third-party fulfillment or warehouse resources, where available, and shipped via USPS, UPS, FedEx, or regional carriers depending on location, order size, stock availability, product type, routing efficiency, or operational requirements. Registered Business Address, shipping or fulfillment warehouse, and return warehouse are separate concepts. Our registered business address is our legal registered address and is not the default operational return address. Customers must contact support@thefancymay.com for an authorized return address before shipping any return.

TRACKING

Tracking information

After dispatch, FancyMay will send a shipping confirmation email containing the tracking number when available. Carrier tracking may take 24 to 48 hours to update after the package is accepted by the carrier.

ADDRESS ACCURACY

Address accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout. FancyMay is not responsible for delays, failed deliveries, or lost packages caused by an incorrect, incomplete, or outdated address supplied by the customer. If an address error is noticed after an order is placed, contact us immediately. We cannot guarantee address changes after an order has entered processing or shipped.

PACKAGE ISSUES

Delayed, lost, or damaged packages

If tracking shows a significant delay, no movement, delivery to the wrong location, or visible transit damage, contact FancyMay with the order number and tracking number. We will review the shipment with the carrier and, where appropriate, arrange support under our Returns & Refunds Policy.

UNDELIVERABLE PACKAGES

Undeliverable or refused packages

If a package is returned because of an incorrect address, failed delivery attempts, refusal, or failure to collect the parcel, FancyMay may deduct the actual return shipping cost, reshipment cost, and any applicable handling charges from the refund where permitted by law.

CONTACT

Contact us

Contact Us If you have questions about this policy or need support, please reach out to us:

  • Customer-support email: support@thefancymay.com (We aim to reply within 24 hours, 7 days a week)
  • Customer-support phone: +86 15657305198
  • Support Hours: Monday-Friday, 9:00 AM-6:00 PM (UTC+8). For the fastest resolution outside phone service hours, please reach out via email.
  • Registered business entity: Quanzhou Huian Qianya Trading Co., Ltd.
  • Registered Business Address: Room 801, Unit 1, Building 2, Juxing International City, No. 201 Huiquan South Road, Luocheng Town, Hui'an County, Fujian Province, China.
  • Return Address: Please contact support@thefancymay.com before returning any product. The applicable authorized return address will be provided after your return request is approved. Do not send products directly to any third-party fulfillment provider, fulfillment center, return-processing location, or our registered business address without prior authorization.