POLICY · PAYMENT

Payment Policy

Accepted payment methods, USD checkout, payment security, authorization, and payment support.

ACCEPTED PAYMENT METHODS

Accepted payment methods

FancyMay accepts Visa, Mastercard, American Express, Discover, Diners Club, PayPal, Apple Pay, Google Pay, and Shop Pay. All payments are processed in USD through Shopify secure checkout.

PAYMENT SECURITY

Payment security

All payments are processed through secure, encrypted checkout. FancyMay does not directly store your full credit card number or payment account credentials. Payment authorization must be completed before an order can be processed. FancyMay will never ask you to send full card numbers, passwords, or one-time payment codes by email.

CURRENCY

Currency

Prices are displayed in USD unless otherwise shown at checkout. The final order total, including any applicable taxes, shipping charges, discounts, or fees, will be shown before you complete payment.

TAXES AND CHARGES

Taxes and additional charges

Applicable taxes, shipping charges, or other fees will be displayed before payment is completed where required or available.

AUTHORIZATION

Payment authorization and order review

Payment must be successfully authorized before an order is processed. FancyMay may cancel or delay an order if payment cannot be verified, if billing details are incomplete or inaccurate, if a chargeback or payment dispute is opened, or if fraud-prevention checks require additional review.

DISCOUNT CODES

Discount codes

Any active promotions, automatic discounts, or special discount codes will be clearly displayed on our website top announcement bar, on the Deals page, or directly on the product pages. Eligible codes can be applied during checkout. Only one discount code is accepted per order. Codes cannot be applied retroactively to placed orders.

PAYMENT ISSUES

Payment issues

If your payment is declined, please check your billing details, card information, payment account, or contact your payment provider. If you believe the issue is related to our website or checkout, contact us at support@thefancymay.com (we aim to reply within 24 hours, 7 days a week) or +86 15657305198 with a brief description of the issue. Phone service hours: Monday-Friday, 9:00 AM-6:00 PM (UTC+8). Please do not email full credit card numbers or sensitive payment credentials.

CONTACT

Contact us

Contact Us If you have questions about this policy or need support, please reach out to us:

  • Customer-support email: support@thefancymay.com (We aim to reply within 24 hours, 7 days a week)
  • Customer-support phone: +86 15657305198
  • Support Hours: Monday-Friday, 9:00 AM-6:00 PM (UTC+8). For the fastest resolution outside phone service hours, please reach out via email.
  • Registered business entity: Quanzhou Huian Qianya Trading Co., Ltd.
  • Registered Business Address: Room 801, Unit 1, Building 2, Juxing International City, No. 201 Huiquan South Road, Luocheng Town, Hui'an County, Fujian Province, China.
  • Return Address: Please contact support@thefancymay.com before returning any product. The applicable authorized return address will be provided after your return request is approved. Do not send products directly to any third-party fulfillment provider, fulfillment center, return-processing location, or our registered business address without prior authorization.