Service Terms

You must be at least the age of majority in your jurisdiction, or use the website under the supervision of a parent or legal guardian. If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.

You agree not to use the website or services to violate laws or third-party rights, submit false or fraudulent information, interfere with website security or checkout, upload malicious code, attempt unauthorized access, scrape data, or use products or services for unsafe, unlawful, abusive, or policy-manipulation purposes.

Your order is an offer to purchase products from FancyMay. We may accept, reject, cancel, or limit an order for reasons including product availability, payment authorization failure, pricing or product information errors, suspected fraud, shipping restrictions, unsupported destinations, or violation of these terms.

Product availability may change without notice. If an item becomes unavailable after purchase, we may contact you to offer a replacement, waitlist option, or refund.

Prices, promotions, discount codes, and bundles are displayed on the website, Deals page, product pages, or announcement bar when active, and may change without notice. Promotions may have limitations, expiration dates, or eligibility requirements. Taxes and applicable fees, if any, will be handled according to the checkout display and applicable laws.

Payment must be successfully authorized before an order is processed. FancyMay uses secure checkout and trusted payment processors. We reserve the right to cancel or delay orders if payment cannot be verified, if a chargeback or payment dispute is opened, or if fraud-prevention systems flag a transaction for review.

Last updated: September 25, 2026

Shipping and delivery are governed by our Shipping Policy. FancyMay currently ships only to physical residential or commercial street addresses in the 48 contiguous United States. Published shipping options are Free Standard Shipping and Express Shipping. Delivery estimates are not guaranteed unless expressly stated. Risk of loss generally passes to you when the carrier confirms delivery to the shipping address provided, subject to applicable consumer protection laws and our support process for verified carrier issues, lost packages, or damaged shipments.

Returns, exchanges, refunds, replacement support, and warranty support are governed by our Returns & Refunds Policy and Warranty & Support Policy. Customers must contact FancyMay Customer Support before returning any product so we can review the request and provide the actual authorized return address and instructions. Customers must not send products directly to any third-party fulfillment provider, fulfillment center, return-processing location, or our registered business address without prior authorization.

FancyMay provides customer support by email and, when available, live chat or other support channels. We aim to reply within 24 hours, 7 days a week. Phone service hours are Monday-Friday, 9:00 AM-6:00 PM (UTC+8). Response times may vary during weekends, holidays, high-volume periods, or complex warranty and carrier investigations.

Customer-submitted photos, videos, reviews, feedback, and other materials may be used as reasonably necessary to provide customer support, process returns or warranty claims, investigate product issues, prevent fraud, comply with legal obligations, and improve our services.

FancyMay will not use a customer's identifiable image, likeness, photograph, video, voice recording, testimonial, review, or media submitted for customer support, returns, refunds, warranty claims, or other service purposes in public advertising, paid advertising, social-media promotions, endorsements, or other marketing materials without the customer's separate and explicit consent.

Providing such content for customer support, troubleshooting, returns, refunds, warranty service, or another service request does not by itself constitute consent for advertising or promotional use. You must not submit content that is false, misleading, illegal, offensive, infringing, or harmful.

Except for the express warranties stated in our Warranty & Support Policy and any warranties required by law, the website, content, products, and services are provided on an as-available basis. To the fullest extent permitted by law, FancyMay disclaims implied warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the fullest extent permitted by law, FancyMay is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages. To the fullest extent permitted by law, our total liability for claims arising from a product purchase is limited to the amount paid for the product at issue.

FancyMay is operated by Quanzhou Huian Qianya Trading Co., Ltd. These Terms are governed by the laws applicable to the registered business operator and the relevant transaction, without excluding or limiting any mandatory consumer-protection rights that apply in the customer's state, country, or place of residence. If a concern arises, please contact FancyMay first so we can try to resolve it in good faith.

Nothing in these Terms waives any non-waivable rights or remedies available to consumers under applicable federal, state, provincial, local, or other mandatory consumer-protection laws. Where such mandatory consumer-protection laws apply, they will prevail to the extent required by law.

We may update these Service Terms at any time. The updated version will be posted on our website with a revised Last updated date. Continued use of our website after changes are posted means you accept the updated terms.